Terms of Service
Last updated: 27 August 2026
These terms apply to claudiavgarcia.com and to the online member portal operated by Claudia Garcia ("Claudia", "we", "us") in Charlotte, North Carolina. By creating an account or paying for a membership you agree to them. If you do not agree, please do not use the portal.
Who we are and how to reach us
Claudia Garcia is an independent fitness coach based in Charlotte, NC. For anything related to your account, your membership or these terms, write to fitnesswithclaudiag@gmail.com or message +1 (980) 202-8747 on WhatsApp. We aim to answer within two business days.
What the membership includes
The online membership gives you access to the member portal: the workout of the day, the workout library, and the updates Claudia posts there. Content is added and changed over time — the library is not a fixed catalogue, and no specific workout, video or feature is guaranteed to remain available. In-person classes, private events and one-to-one coaching are booked and paid separately and are not part of this membership.
Price, billing and renewal
The membership costs USD $30 per month. Payment is taken by card at sign-up and the subscription renews automatically each month on the same date until you cancel. Prices may change; if they do, we will tell you by email before the change applies to you, and you may cancel before the new price takes effect.
Cancelling
You can cancel at any time from "Manage my membership" in the portal, or by writing to us. Cancelling stops the next renewal — your access continues until the end of the period you have already paid for. We do not pro-rate partial months.
Refunds
Because access to the content is immediate, monthly payments are generally non-refundable. If you were charged in error, charged after cancelling, or could not access the portal for an extended period because of a fault on our side, contact us and we will make it right.
Failed payments
If a renewal payment fails, our payment processor retries it over a short period and your access continues in the meantime. If payment ultimately fails, the subscription is cancelled and portal access ends.
Your account
Your account is personal. Do not share your login, and do not download, re-post, resell or otherwise distribute the workouts, videos or plans in the portal. We may suspend or close an account that is shared or used to redistribute the content.
Health and safety — please read
Claudia is a fitness coach, not a doctor. The workouts and plans in the portal are general fitness content, not medical advice, and are not tailored to your medical history. Consult a physician before starting any exercise programme, especially if you are pregnant, recovering from injury or surgery, or have a heart, joint or respiratory condition. Stop immediately if you feel pain, dizziness or shortness of breath. You take part at your own risk, and you are responsible for exercising within your own limits and in a safe space.
Limits of our responsibility
We provide the portal "as is" and do not promise it will be uninterrupted or error-free. To the fullest extent permitted by North Carolina law, our total liability to you for any claim connected with the membership is limited to the amount you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.
Changes to these terms
We may update these terms. The date at the top shows the current version, and we will notify members by email of any material change before it takes effect.
Governing law
These terms are governed by the laws of the State of North Carolina, USA.